1. Prices are subject to change at any time without prior written notice.

2. All orders MUST be shipped to the the billing address of the credit card you are using. We cannot change the shipping address in your transaction to reflect any address other address. It is your responsibility to make sure your information is accurate when placing an order. Any mailing address mistakes on your part are not our responsibility.

3. Delivery dates are approximate and subject to variations in the industry in the case of unavoidable circumstances that are not under our control. Seller shall not be liable to the Customer for any delay which is directly or indirectly the result of any cause beyond the Seller’s reasonable control, including and without limitation to fire, flood, accident, civil unrest, acts of God, war, governmental interference, labor difficulties, disruption in materials or supplies, actions or omissions of suppliers or vendors, or transportation delays. Full risk of loss and title passes to the Customer upon delivery of the merchandise to a carrier at the F.O.B. point. The F.O.B. point is when the carrier (UPS or USPS) takes physical possession of customer’s merchandise.

4. Claims for loss or damage in shipment must be made directly to the carrier. Upon Customer’s default in payment, Seller may at its option repossess the merchandise. This means that our responsibility is limited and ends when the transfer of goods is made to our freight carrier (UPS or USPS). In no event shall the Seller be liable for coincidental or consequential damages. Customer agrees that no other remedy (including but not limited to incidental or consequential loss) shall be available to him.

5. Customers may cancel any orders before the order has been processed. We cannot guarantee the cancellation of any new orders until we receive written confirmation from our shipping warehouse. Cancellation requests after we have shipped and before customer has received product will be charged freight and handling. Shipping & Handling is never refundable. Shipments back to us must be paid and insured by the buyer UNDER ALL CIRCUMSTANCES.

6. We do not guarantee delivery. Delivery guarantees are assumed by the shipping company. We can only ship via your request. We do not take responsibility for late shipments due to UPS or USPS delivery error or errors by other shipping companies. There are no refunds due to errors of this nature. We usually ship within 2~3 working days.

By submitting a purchase order to capellihairs.com , you are agreeing to all of our Terms and Conditions.